Frequently Asked Questions
Everything you need to know about GradedGuard style and service.
What is the typical shipping time for an order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At GradedGuard, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Since we process orders quickly, you have a 60-minute window after checkout to request a cancellation or address change via our customer support chat.